The
following is a reprint of an article written by Jay Servidio, President
of Teleteria, Inc., in the January issue of IA2000 magazine. Jay
Servidio was asked to write this article for the Interactive 2000
Trade Show in Las Vegas (Jan 13 - Jan 14, 1998) which is the largest
adult internet trade show in the US. He was a guest speaker at the
convention on Custom Web Site design.
A
SITE BUILDERS TIPS FOR CONSTRUCTING A PROFITABLE WEB PAGE
Twenty
thousand new people come to the Internet each day, and with the
day-by-day growth of confidence in credit card commerce, the Internet's
billion dollar sales of 1997 are projected to shoot up to $20 billion
by next year. Adult Web sites will generate a good portion of this
revenue so its important to look at what goes into making a successful
adult Web site. Just because your product deals with sex and involves
the Internet you shouldn't neglect the successful business practices
used by Wall Street darlings to make money. In my thirteen years
at AT&T, MCI and Sprint if I only learned one thing it was this:
you win customers when you offer them service that is a) cheaper
and b) better (i.e. faster, easier and friendlier). Similarly, there's
a wrong way to create an adult Web site and a right way. The right
way makes use of the same elements as any other business, no matter
the industry.
Like
the selling of any product, you must concern yourself with manufacturing,
distribution, marketing, and since having a Web site is a long term
investment, like owning a store, maintenance. Once these elements
are established and under control, then, and only, then, should
expansion be considered.
With
the Internet some of these elements overlap, which is the beauty
of online commerce. In traditional media, the process of creating
the product is distinct from its distribution. Once you create a
movie on a VHS tape, 15 million people don't suddenly have access
to it. A completed Web site, however, is at once the product, its
own store and the means of distribution.
Two
general types of adult sites are common on the Internet. One style
is the "link site" consisting of a list of other adult
sites and links to them. This kind of site derives its revenue by
selling advertising. The more hits, or visitors, the site generates,
the more money it can charge an advertiser.
The
second type of site is the membership-based site, where income is
generated from access fees. What is offered here is not links to
sexual content, but the actual content itself. This is what the
Internet surfer wants and, overwhelmingly, is willing to pay for.
The
second adult Web site is the focus here because, in general, it
can be more profitable than the link site. Its potential market
is the millions of Internet surfers, as opposed to the several thousand
adult site advertisers link sites court for income.
"Manufacturing"
What
goes into building or "manufacturing" an adult Web site?
First off, a free page of sample images is the bait that draws a
potential customer to your site. My advice is, deliver on a promise.
If you say you have a large free sample section, then have a large
free sample section of quality pictures. Quality free photos are
very important because they have the power to turn a casual browser
into a paying customer. The same goes for live video streaming.
You should consider including a few freebies to entice them into
purchasing. If they like your calling card (the free stuff), they
are more likely to buy your goods.
For
both sample pages and members-only photos, remember that more is
better. Quantity, here, is a measure of quality, because it creates
an impression of value. For instance, for the sites I create, typically
I'll have three to four pages of large, free photos, and then for
the member, 25,000 images separated in 20 categories.
In
addition to quantity, however, you also need quality. Attractive
models under good lighting and in provocative poses are a must.
Although image quality is important, you must also take care not
to frustrate a customer or potential customer with large file sizes
that take forever to load. Keep them small and the user will be
grateful.
The
design of the actual Web site, the interface, is important too.
A delicate balance must be maintained between attractive design
and file size. Clean and simple is the overriding rule here. You
can add a few bells and whistles, such as Java applets and animated
GIFs, to draw the user in and let him know that time, money and
effort went into constructing this site. Just don't overdo it.
Billing
procedure is also a key issue. The approach I recommend is to have
a third-party company collect membership fees and disburse them
to the the owner of the Web site directly, instead of going through
the site builder. This way the client has an his own account that
he can access at any hour of the day. I believe the site builder's
income should not come from a percentage of membership fees.
Distribution
& Marketing
So
your site is created and it looks good. The next step is distribution
which is as simple as getting connected to a server. A server is
a powerful computer where your site is stored so that every telephone
line in the world can access it. If the site builder who also runs
a server, benefits can be had.
Now
just because millions of people have access to your site, this doesn't
mean they will find it. You have to get your number, or in this
case Web site address (URL), out there. You do so by registering
with search engines like Yahoo! and Alta Vista and also by establishing
links on other Web sites. This can all be done without spending
a dime. Paid advertising, like banners, can also be effective if
you have the money to spend.
A good
site builder will also help his clients devise an effective marketing
campaign that is within their means. I believe this type of consultation
is especially invaluable when you are dealing with Internet.
Maintenance
The
product is not just the site, it's also the service required to
keep that site productive. Maintaining a site is time-intensive
work which I think the Web designer is much better equipped to handle
than the client.
The
average length of users' paid memberships to a site is for three
to four months. Unless a site is refreshed and photo libraries are
restocked, users will head for someone else's adult page. Another
idea is to have a "what's new" section which highlights
your commitment to evolving content.
Members
will also need technical support to deal with things like PIN code
problems, should they arise, hardware or software problems, etc.
Here too, I think that the site builder is much better equipped
to provide technical and customer service. This frees up the client
so he can devote more time to promoting his Web site, the key to
success.
Some
general words of advice: don't expand beyond your means. Get your
feet wet first. See if this is your kind of market. When your site
is successful and is reaching critical mass then start looking into
building more sites. I also advise that a client build more sites
that are linked together rather than to build a bigger site. This
way there are more sites that can be registered in search engines,
which means greater coverage.
Each
new technological advance, as for instance with video streaming,
where the image will become faster, cleaner, smoother and larger,
will create greater demand for adult Web sites in the future. This
coupled with the 20,000 new surfers who are coming online each day,
makes me optimistic that adult Web entertainment is just beginning
come into its own. By understanding what elements go into a good
Web site, you're well on your way to riding the wave too.
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